The Power of a Strategic Plan Those rare organizations with a strategic plan that the entire organization helped create are in better shape to take advantage of opportunities.

The Problem with Defining Quality The challenge is not necessarily reducing errors. The focus should be on reducing harm to patients.

Fatherly Words of Wisdom Advice to a son who has chosen to study hospital administration: Talk to physicians, nurses and patients; take full advantage of professors and internships; realize that the industry is undergoing radical change.

The Right Questions Strategic planning shouldn't be an esoteric, complicated exercise. By asking five straightforward questions and sticking to a simple plan, an organization can achieve its goals.

New Twist in Employing Physicians The last time hospitals went through a wave of acquiring practices, they focused on primary care physicians. Now they're looking at other specialties.

Patterns of Diagnosis In diagnosing patients, physicians seek to discern patterns of health and disease. When interacting with leaders, physicians chiefly look for patterns of trust.

Improving Physician-Hospital Relations Visit physicians where they practice to understand their business, treat them with respect and understand that they put their patients first.

Hybrid Health Care Government-run health care is not the answer; neither is capitalism: Let's keep working on our mixed-breed system.

Economic Powerhouses in Medicine Prosperous health care centers fuel the economy of cities across the nation, generating jobs for millions of workers.

The Cleveland Clinic, Leadership Powerhouse A new CEO is taking the reins at one of America's top health care institutions.

A Physician's View of Marketing Involve physicians in marketing - their work is at the heart of the health care organization's product.

Nurturing the Gene Pool Excellence, innovation and financial success all thrive in an environment of optimism - not in one of cynicism and blame.

Physicians as Hospital Leaders As CEOs, COOs and quality managers, doctors offer a perspective no one else can.

The Hidden Benefits of Owning a Physician Group Hospital leaders who believe that divesting their physician groups will improve their operating margins should think again.

Sustainable Leadership A health care CEO, most of all, must embrace the mission of the organization.